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Colleague Trolling You Online? Here's What to Say

Eamon Blackthorn
By Eamon Blackthorn Author of the best-selling book Say It Right Every Time
3 min read Workplace & Teams
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What Happened

A workplace situation recently surfaced where an employee discovered a colleague was mocking them on social media. The targeted worker felt powerless to respond, uncertain whether HR involvement would make things worse. The case highlights a growing problem: digital behavior that lives outside office walls but poisons the air inside them.

The Communication Angle

Here is the core failure in situations like this: the person being targeted treats silence as safety. It is not. Silence is a position. It communicates acceptance, confusion, or fear. None of those serve you.

The moment you discover a colleague is publicly mocking you, you have exactly three communication moves available. You can go direct, go formal, or go quiet. Most people default to quiet because it feels like it costs nothing. It costs everything. Every week you stay silent, the other person learns that there are no consequences. The behavior escalates or, at minimum, it solidifies.

The right move is the direct conversation, done fast and done clean. Not aggressive. Not emotional. You sit down with that colleague and you say exactly this: "I saw what you posted. I need it to stop. I am not looking for an apology right now. I am telling you this is done." That is it. No lecture. No list of grievances. One message, stated once, clearly. The power in that approach is specificity. You name the behavior. You state the requirement. You do not ask. You do not negotiate. You give the other person one clean exit: stop.

The reason most people avoid this conversation is that they confuse directness with confrontation. They are not the same thing. Confrontation is emotional and unstructured. Directness is calm and precise. When you speak directly, you remove drama from the equation. You make the conversation about information, not warfare. That is what disarms difficult people. They are prepared for your anger. They are not prepared for your clarity.

If the direct route fails or feels genuinely unsafe, then you go formal through HR. But here is what most people get wrong even then: they walk into HR with a story, not a statement. A story has feelings and backstory and context. A statement has dates, screenshots, and a specific ask. HR responds to documentation, not distress. Bring the evidence. Name the behavior. State what outcome you want. "I want this person spoken to and a record made" is a statement. "I feel like nobody respects me here" is not.

This is exactly the kind of scenario I break down in Say It Right Every Time. The chapter on high-stakes direct conversations gives you a framework for stripping the emotion out of a difficult message so the other person actually hears it instead of just reacting to it. When the stakes feel personal, that framework is what keeps you in control of the room.

Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook

Key Takeaway

Before you approach a difficult colleague or HR about a behavioral problem, write down three things on paper: the specific incident (date, platform, what was said), the single outcome you need (not the five outcomes you want), and the one sentence you will open with. That preparation transforms a venting session into a power conversation.

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Colleague Trolling You Online? Here's What to Say

A workplace situation recently surfaced where an employee discovered a colleague was mocking them on social media. The targeted worker felt powerless to respond, uncertain whether HR involvement would make things worse. The case highlights a growing problem: digital behavior that lives outside office walls but poisons the air inside them.

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