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Communication News

Expert commentary on the communication events shaping business, politics, culture, and technology.

Illustration for Danny Kruger's Reform Blunder: What Not to Say in a Crisis 4 min audio
Crisis & Reputation

Danny Kruger's Reform Blunder: What Not to Say in a Crisis

Reform UK's by-election candidate for Makerfield, Robert Kenyon, faced serious allegations after deleted and banned social media accounts surfaced containing racist and misogynistic content, including degrading comments about Carol Vorderman. When party figure Danny Kruger was pressed on the matter, he chose to minimize rather than condemn. The party's response to its own candidate's behavior became the second fire to put out.

The Poke Time Well Wasted
Illustration for Anonymous Employee Feedback: Does It Actually Work? 4 min audio
Workplace & Teams

Anonymous Employee Feedback: Does It Actually Work?

Companies increasingly use anonymous employee feedback tools to gather honest opinions about management and workplace culture. The idea is that removing a name from a comment removes the fear of retaliation. But the practice has serious critics, and for good reason. Anonymous systems promise candor, yet they often deliver noise, cruelty, or useless vagueness that managers cannot act on and employees cannot learn from.

Business.com
Illustration for Why Board Leaders Fail at Communication 4 min audio
Business & Leadership

Why Board Leaders Fail at Communication

Harvard Law School's corporate governance forum recently spotlighted the gap between effective board leadership and the real costs of getting it wrong. The piece examined how boards succeed or fail based largely on how well their leaders communicate direction, manage conflict, and speak with clarity under pressure. The central argument: leadership technique is not a soft skill. It is the whole job.

Google News
Illustration for ClickUp Layoffs: What the CEO Got Wrong 4 min audio
Business & Leadership

ClickUp Layoffs: What the CEO Got Wrong

ClickUp, a project management software company, recently cut roughly 22 percent of its workforce. The CEO framed the layoffs as preparation for an AI-driven future and sweetened the announcement by promising seven-figure salaries for the employees who remain. The move follows a now-familiar pattern: gut your headcount, invoke AI as justification, and dangle big money to keep the survivors from walking out the door.

The Register
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for AI Rebranding: The Communication Mistake Costing Companies Trust 4 min audio
Technology & AI

AI Rebranding: The Communication Mistake Costing Companies Trust

Across industries, companies with little to no artificial intelligence infrastructure are rushing to plant the word "AI" in their names, mission statements, and investor decks. This wave of cosmetic rebranding follows the money: AI-adjacent companies attract higher valuations and more attention. The substance behind the label, in most cases, is thin.

Yourstory
Illustration for Coworker Said 'You're Getting Fired': A Communication Red Flag 4 min audio
Workplace & Teams

Coworker Said 'You're Getting Fired': A Communication Red Flag

An ABA therapist shared on Reddit that a coworker returned from a bathroom break and delivered four unsettling words: "You are getting fired." The catch? The therapist's managers had given no indication of any performance problems. The coworker offered no context, no source, no explanation. The internet responded with widespread skepticism, suspecting the coworker was either stirring drama or running a manipulation play.

The Economic Times
Illustration for Why Enterprise Buyers Trust People, Not Companies 4 min audio
Business & Leadership

Why Enterprise Buyers Trust People, Not Companies

Olga Bondareva, founder of ModumUp, made a public argument that enterprise sales live or die on personal trust, not brand recognition. Her position: when a company tries to sell into a large organization, the human being making the pitch matters more than the logo on the business card. This is not a new idea, but the way she framed it for a business audience is worth examining closely.

CEOWORLD magazine
Illustration for What Tangela Parker Teaches Us About Leadership Communication 4 min audio
Business & Leadership

What Tangela Parker Teaches Us About Leadership Communication

Tangela Q. Parker has been recognized in CEOWORLD magazine as a leader who built her leadership identity around two core pillars: discipline and trust. Rather than leading through charisma or visibility alone, Parker has drawn attention for a quieter, more structured approach to running her organization. Her profile signals a growing conversation in business circles about what effective leadership actually looks like when the cameras are off.

CEOWORLD magazine
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for Paul Papalia Prison Crisis: A Communication Failure 4 min audio
Crisis & Reputation

Paul Papalia Prison Crisis: A Communication Failure

During a violent riot at West Kimberley Regional Prison in Western Australia, female inmates were allegedly sexually assaulted by male prisoners who gained access to them amid the chaos. When the story broke publicly, WA Corrections Minister Paul Papalia refused to explain why the incident had been withheld from public knowledge. The silence after the silence became its own scandal.

The West
Illustration for Why Your Conflict Instincts Are Wrong (And How to Fix Them) 4 min audio
Workplace & Teams

Why Your Conflict Instincts Are Wrong (And How to Fix Them)

MasterClass just launched a conflict communication course taught by Amanda Ripley, an investigative journalist who spent twenty years studying how people fight and why it goes wrong. The timing is pointed: American businesses are hemorrhaging nearly three billion dollars every single day because employees either escalate conflicts badly or bury them entirely. More than half of workers admit they deal with toxic situations by pretending those situations do not exist.

Benzinga
Illustration for How to Navigate Workplace Conflict the Right Way 4 min audio
Workplace & Teams

How to Navigate Workplace Conflict the Right Way

SHRM recently published a workplace conflict toolkit designed to help organizations build healthier team environments. The resource targets managers and HR professionals who need practical frameworks for addressing friction between colleagues. It positions conflict navigation not as damage control, but as a core organizational competency worth developing deliberately.

SHRM
Illustration for Brand Talent Crisis: What to Say Before It Happens 4 min audio
Crisis & Reputation

Brand Talent Crisis: What to Say Before It Happens

Brands increasingly find themselves scrambling when a spokesperson, influencer, or talent partner becomes a liability overnight. Ad Age recently spotlighted how companies are rethinking their entire approach to talent relationships, from the vetting process before signing to the damage control playbook that kicks in when things go sideways. The message is clear: most brands are underprepared for both ends of that equation.

Ad Age