Communication News
Expert commentary on the communication events shaping business, politics, culture, and technology.
Why Leadership Is a Communication Problem Now
The way leaders communicate is shifting fast, and the old playbook is getting thrown out. Executives who built careers on formal authority and top-down messaging are finding that workers, boards, and the public now expect something different: transparency, directness, and genuine two-way exchange. The gap between leaders who have adapted and those who have not is becoming impossible to ignore.
Anwar's Vague Announcement: What Leaders Get Wrong
Malaysian Prime Minister Anwar Ibrahim signaled that a wave of government announcements is coming, starting late August and running through the tabling of the 2027 Budget in early October. No specifics were given. He essentially told the public: something significant is coming, just not yet. It is a deliberate communication choice, and it deserves scrutiny.
Social Media Fails: What Brands Keep Getting Wrong
Brands across industries have repeatedly torched their reputations on social media through avoidable communication blunders. From tone-deaf responses to public outrage, to corporate accounts trying too hard to be funny at the worst possible moments, these failures share a common thread. The companies that crash hardest are not the ones with the worst products. They are the ones with the worst instincts when the pressure is on.
CEO as Media Platform: What Most Leaders Get Wrong
The role of the modern CEO has shifted dramatically. Today's top executives are not just organizational leaders. They are expected to function as media personalities, publishing opinions, building audiences, and shaping narratives across multiple platforms. This transformation has created a sharp divide between CEOs who communicate with purpose and those who perform without one.
4 min audio What AI Leadership Gets Wrong About Trust
Each year, a gathering at Martha's Vineyard pulls together senior leaders to wrestle with the forces reshaping business. This year, artificial intelligence dominated the agenda. The core tension was not about tools or software. It was about something older and harder: how leaders talk to their people when the ground is shifting, and how trust either holds an organization together or quietly bleeds out. ---
PR Crisis? Your First 24 Hours Are Everything
When a PR crisis hits, most organizations freeze. A recent piece in Lexology tackled the mechanics of reputation damage control, outlining how companies can contain fallout before it becomes permanent. The core argument: survival depends not on what went wrong, but on how fast and how honestly you respond. The clock starts the moment the story breaks, not when your legal team finishes reviewing your statement. ---
CIT Budget Crisis: What Leaders Get Right About Hard News
CIT (Canberra Institute of Technology) is cutting 10 percent from its budget following a leadership shake-up. The incoming board chair has publicly acknowledged the institution is in rough financial shape and that the road to stability will not be easy. This is a case of new leadership inheriting a mess and having to say so out loud.
Earnings Call Lessons Every Executive Must Learn
DLocal Limited, a payments company operating across emerging markets, held its Q2 2026 earnings call on August 13, 2026. CEO Pedro Arnt and CFO Guillermo Perez addressed investors and analysts. Earnings calls are high-stakes communication events: every word is recorded, parsed, and used to form judgments about leadership credibility. How executives speak in these moments shapes how the market sees the company.
Shah vs Gandhi: The Debate That Went Nowhere
With India's Monsoon Session nearing its final two days, Home Minister Amit Shah challenged the Opposition to choose debate over disruption, offering to stay in Parliament for extended questioning. Rahul Gandhi rejected the offer, calling it political theater rather than real accountability. Gandhi pressed for direct answers about police action against student protesters and said resignation should follow if responsibility lands at Shah's door.
How to Turn a Crisis Into a Competitive Advantage
FTI Consulting published a strategic framework arguing that organizations should stop treating crises as disasters to survive and start treating them as opportunities to gain ground on competitors. The core claim: how a company communicates during a crisis reveals its true character, and that revelation can either cost you everything or win you loyalty that years of good PR never could. The firms that win long-term are the ones that lead, not react.
How Natasha Frangos Communicates Inclusion Right
HaysMac managing partner Natasha Frangos recently earned a spot on INvolve's Empower Role Model List 2026, a recognition reserved for leaders driving meaningful ethnic diversity progress. In a follow-up interview with Consultancy, she spoke about what genuine workplace inclusion requires from those at the top. Her core argument: real change does not happen through policy alone. It demands sustained leadership and visible commitment.
What a Judge Taught Us About Persuasive Communication
At the AILGS-2026 conference hosted by Bennett University, Supreme Court of India Justice N. Kotiswar Singh made a pointed case against handing legal decisions to algorithms. He argued that bail determinations and similar rulings require empathy, constitutional reasoning, and human judgment. No software, he said, can replicate those qualities. His remarks landed in a room full of legal professionals actively debating AI's role in the justice system.
