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Communication News

Expert commentary on the communication events shaping business, politics, culture, and technology.

Illustration for Dangote Denial: What Billionaires Teach Us About Crisis Comms 4 min audio
Crisis & Reputation

Dangote Denial: What Billionaires Teach Us About Crisis Comms

A social media post made claims about how Aliko Dangote financed his now-famous refinery project, suggesting he leaned on fellow Nigerian billionaires for support and implying a rift with Tony Elumelu. The Dangote Group came out publicly to shut down both claims. This was not a quiet correction. It was a deliberate, on-record denial from one of Africa's most powerful business empires.

Business Insider
Illustration for Why Low Employee Engagement Is a Communication Failure 4 min audio
Workplace & Teams

Why Low Employee Engagement Is a Communication Failure

Gallup's latest data shows employee engagement has stalled at troubling lows, with most workers feeling disconnected from their work and their organizations. The research points directly at managers and leaders as the primary cause. This is not a compensation problem or a benefits problem. It is a communication problem wearing a leadership costume.

Gallup
Illustration for How to Actually Resolve Workplace Conflict 4 min audio
Workplace & Teams

How to Actually Resolve Workplace Conflict

SHRM recently published a conflict navigation toolkit aimed at helping organizations build healthier workplace environments. The resource addresses how teams and leaders can handle friction before it becomes full-blown dysfunction. Workplace conflict, when left unaddressed, costs companies billions annually in turnover and lost productivity. Most organizations know this. Most still do nothing until someone quits or files a complaint.

SHRM
Illustration for PR Lessons: McDonald's CEO, AI and Sustainability Messaging 4 min audio
Crisis & Reputation

PR Lessons: McDonald's CEO, AI and Sustainability Messaging

Three stories collided in the PR world recently: an AI tool got a crash course in public relations concepts, McDonald's CEO found himself in a viral moment, and sustainability messaging once again proved it cannot be ignored. Each story sits in a different corner of the communications landscape, but together they point to the same underlying truth. How you show up when the pressure is on defines your reputation far longer than any campaign ever will.

prnewsonline.com
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for 10 Behaviors That Destroy First Impressions Instantly 4 min audio
Workplace & Teams

10 Behaviors That Destroy First Impressions Instantly

Research confirms what most of us already suspect: people form a solid opinion of you within seconds of meeting you. A recent piece from the Times of India catalogued ten behaviors that silently destroy first impressions, covering everything from body language to personal grooming. The core finding is uncomfortable but important. You are being read constantly, and most of that reading happens before your mouth opens.

The Times Of India
Illustration for Colleague Trolling You Online? Here's What to Say 4 min audio
Workplace & Teams

Colleague Trolling You Online? Here's What to Say

A workplace situation recently surfaced where an employee discovered a colleague was mocking them on social media. The targeted worker felt powerless to respond, uncertain whether HR involvement would make things worse. The case highlights a growing problem: digital behavior that lives outside office walls but poisons the air inside them.

Inews
Illustration for RTX Annual Meeting: What Calio Got Right Communicating 4 min audio
Business & Leadership

RTX Annual Meeting: What Calio Got Right Communicating

RTX held its 2026 annual shareholder meeting virtually, with Chairman Chris Calio at the helm. Calio presented a $271 billion order backlog alongside production improvements and ambitious investment plans for the year ahead. The meeting featured a cross-functional leadership bench, including the CFO, Chief HR Officer, and Chief Communications Officer, presenting a unified front to investors.

Americanbankingnews
Illustration for Why Brands Fail on Social Media (And How to Fix It) 4 min audio
Crisis & Reputation

Why Brands Fail on Social Media (And How to Fix It)

Several major brands have stumbled publicly on social media, turning minor missteps into full-blown reputation crises. The pattern is consistent: a tone-deaf post, a clumsy response, then a spiral that costs far more than the original mistake. These failures are not bad luck. They are the result of specific, avoidable communication decisions made under pressure.

Business.com
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for Why Low Employee Engagement Is a Communication Failure 3 min audio
Workplace & Teams

Why Low Employee Engagement Is a Communication Failure

Gallup's latest research shows employee engagement has stalled at troublingly low levels across the workforce. The numbers point directly at one culprit: managers who are not connecting with their people in any meaningful way. This is not a benefits problem or a compensation problem. It is a communication problem sitting in plain sight, wearing a leadership title.

Gallup.com
Illustration for Why Remote Managers Lose Their Teams in 2025 4 min audio
Workplace & Teams

Why Remote Managers Lose Their Teams in 2025

Organizations in 2025 are still fumbling through remote work management, and HR teams are scrambling to find strategies that actually stick. Years after remote work became standard, the core problem remains unsolved: managers are physically absent but still expected to build trust, deliver feedback, and hold people accountable. The gap between remote policy and remote reality has never been wider.

HRMorning
Illustration for Why Communications Belongs in the C-Suite 4 min audio
Business & Leadership

Why Communications Belongs in the C-Suite

A growing body of business analysis now argues that communications should be treated as a core executive function, not a support service bolted onto marketing or HR. The argument is straightforward: companies that elevate their communications leaders to the C-Suite make better decisions, faster, and with fewer public disasters. This is not a new idea. It is simply one that most organizations have been too shortsighted to act on.

News is My Business
Illustration for Celebrity Scandal Recovery: Communication Lessons That Work 4 min audio
Crisis & Reputation

Celebrity Scandal Recovery: Communication Lessons That Work

Celebrity reputation collapses follow a predictable pattern: a public scandal, a chaotic initial response, and then a slow (or fast) climb back to public favor. What separates the celebrities who recover from those who disappear is not luck or fame. It is deliberate communication strategy. The ones who survive make specific choices about timing, tone, and transparency. The ones who fail make those choices badly, or not at all.

USA Today