Crisis & Reputation News
Expert commentary on crisis & reputation communication events and trends.
4 min audio Kejriwal Ayodhya Press Conference: Crisis Communication Lessons
Arvind Kejriwal, the national convenor of the Aam Aadmi Party, traveled to Ayodhya to hold a press conference while under fire over allegations tied to Ram Mandir donations. The move placed him directly at the center of the controversy's symbolic ground. Whether this was bold strategy or a costly miscalculation depends entirely on what he said and how he said it.
3 min audio Meghan Markle Selfie vs. Anti-Social Media Speech Backfire
Meghan Markle recently gave a public speech warning about the harms of social media, only to face immediate criticism after a selfie she took surfaced in connection with the same event. Critics called out the apparent contradiction between her message and her behavior. The backlash was swift and focused not on her argument itself, but on her credibility to deliver it.
4 min audio How to Rebuild Your Reputation After a Crisis
When a public figure or organization gets hit by a reputational crisis, the instinct is to wait for the storm to pass and then quietly resume normal operations. PR Daily recently examined why that approach almost always fails, and what the recovery phase actually demands from leaders and communicators. The piece focused on the specific communication moves that determine whether a reputation genuinely rebounds or simply goes quiet for a while.
4 min audio What Brands Get Wrong When Social Media Blows Up
Several major brands have faced public meltdowns on social media in recent years, and the pattern is always the same. A post goes wrong, a response is delayed, and the silence gets filled by everyone except the brand itself. Business.com compiled a breakdown of the most damaging social media failures and what companies could have done to stop the bleeding before it became a flood.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
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for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio Crisis PR in 2025: Transparency That Actually Works
The PR industry has been examining what separates effective crisis communication from hollow damage control in 2025. The central argument gaining traction among practitioners is that organizations which rebuild trust fastest are those treating transparency as a genuine operating principle, not a scripted response. The conversation is shifting from "what do we say?" to "what are we actually doing?" and demanding that actions precede statements.
4 min audio Okonkwo Lawsuit: The Lesson in Public Accusations
Kenneth Okonkwo, a senior figure in Nigeria's African Democratic Congress, went on television and accused former Imo State Governor Achike Udenwa of extorting political aspirants within the Nigerian Democratic Congress. Udenwa responded not with a press statement but with a lawsuit. Now Okonkwo owns a legal problem that started as a broadcast opinion. The court, not the public, will decide who was right.
4 min audio McDonald's CEO vs. Sustainability Messaging: Who Got It Right
Three communication stories collided in the PR world recently: an AI tool got a crash course in public-facing messaging, McDonald's CEO found himself unexpectedly viral, and sustainability communicators are still fighting to be taken seriously. Each story sits at a different point on the credibility spectrum. Together, they paint a clear picture of what separates communication that lands from communication that flatters itself.
4 min audio What a Village Pub's Apology Teaches About Crisis Comms
A Norfolk pub called The Queens Head in Thurlton issued a public apology to its customers after repeated failures in its food service operation. The disruptions happened more than once, which forced the business to address its community directly and publicly. This was not a single bad night. It was a pattern, and the pub chose to own it.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio Talent Crisis Communication: What Brands Get Wrong
When a brand ambassador or hired talent goes sideways, publicly, companies scramble. Ad Age recently mapped out how brands can protect themselves before a crisis hits and recover their footing after one does. The piece covers everything from pre-hire vetting processes to the public messaging required once damage is already done. The underlying problem is familiar: brands keep getting blindsided by people they chose.
4 min audio Social Media Fails: What Brands Get Wrong Every Time
Brands across industries have repeatedly torched their own reputations on social media by posting tone-deaf responses, deleting criticism instead of addressing it, or going silent when audiences demanded accountability. These failures follow a predictable pattern: a company prioritizes its own comfort over its audience's need for honesty. The damage is rarely from the original mistake. It compounds because the communication response makes everything worse.
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Why Public Health Experts Are Losing the Trust War
One Bad Quarter Can Erase a Year of Reputation Work
AI Is Breaking Workplace Communication. Here's the Fix.
