Communication News
Expert commentary on the communication events shaping business, politics, culture, and technology.
The Hidden Cost of Poor Leadership Communication
Team Pegine Inc released a report examining how leadership presence (or the absence of it) directly affects performance and revenue in critical infrastructure sectors. The findings argue that poor leadership communication is not a soft problem. It has a hard price tag. The report positions leadership visibility and presence as measurable business variables, not personality perks.
What David Attenborough Teaches Us About Trust
Sir David Attenborough recently reached his 100th birthday, a milestone that prompted a global wave of reflection on his decades-long career as a naturalist and broadcaster. He became the face most people associate with wildlife storytelling, not through celebrity, but through sustained presence and earned credibility. His work spans generations of television and has shaped how billions of people think about the planet.
How Brands Fail at Talent Crisis Communication
Brands are increasingly caught off guard when the people they hire, sponsor, or partner with become public liabilities. The advertising industry is now openly discussing how to build a structured response system, covering everything from initial vetting of talent to the communication steps required after a crisis hits. The conversation reflects a broader reality: most brands are still improvising when they should be operating from a tested plan.
Did Gachagua's Fiery Labour Day Speech Actually Work?
Former Kenyan Deputy President Rigathi Gachagua used a national Labour Day forum to launch a pointed public attack on the current government, condemning what he described as widespread suffering among Kenyan workers. The address was forceful and public, positioning Gachagua as a champion of the workforce against those in power. This was not a quiet policy critique. It was a calculated political performance.
Spirit Airlines Crisis: What Their Silence Cost Them
Spirit Airlines imploded publicly when a cascade of mass cancellations left thousands of passengers stranded at airports across the country, unable to get straight answers about refunds or rebooking. The collapse was not just logistical. It exposed a company with no credible voice, no clear plan, and no one willing to step forward and own the situation. Passengers were left to figure it out themselves.
Why Managers Fail at Setting Clear Expectations
Businesses across industries are grappling with a persistent workplace problem: employees who underperform not because they lack ability, but because nobody told them clearly what "good" looks like. Management experts are pushing back against vague direction-giving, arguing that unclear expectations are a leadership failure, not an employee failure. The cost shows up in missed deadlines, misaligned priorities, and frustrated teams on both sides of the conversation.
Dangote Denial: What Billionaires Teach Us About Crisis Comms
A social media post made claims about how Aliko Dangote financed his now-famous refinery project, suggesting he leaned on fellow Nigerian billionaires for support and implying a rift with Tony Elumelu. The Dangote Group came out publicly to shut down both claims. This was not a quiet correction. It was a deliberate, on-record denial from one of Africa's most powerful business empires.
How to Actually Resolve Workplace Conflict
SHRM recently published a conflict navigation toolkit aimed at helping organizations build healthier workplace environments. The resource addresses how teams and leaders can handle friction before it becomes full-blown dysfunction. Workplace conflict, when left unaddressed, costs companies billions annually in turnover and lost productivity. Most organizations know this. Most still do nothing until someone quits or files a complaint.
Why Low Employee Engagement Is a Communication Failure
Gallup's latest data shows employee engagement has stalled at troubling lows, with most workers feeling disconnected from their work and their organizations. The research points directly at managers and leaders as the primary cause. This is not a compensation problem or a benefits problem. It is a communication problem wearing a leadership costume.
PR Lessons: McDonald's CEO, AI and Sustainability Messaging
Three stories collided in the PR world recently: an AI tool got a crash course in public relations concepts, McDonald's CEO found himself in a viral moment, and sustainability messaging once again proved it cannot be ignored. Each story sits in a different corner of the communications landscape, but together they point to the same underlying truth. How you show up when the pressure is on defines your reputation far longer than any campaign ever will.
10 Behaviors That Destroy First Impressions Instantly
Research confirms what most of us already suspect: people form a solid opinion of you within seconds of meeting you. A recent piece from the Times of India catalogued ten behaviors that silently destroy first impressions, covering everything from body language to personal grooming. The core finding is uncomfortable but important. You are being read constantly, and most of that reading happens before your mouth opens.
4 min audio Colleague Trolling You Online? Here's What to Say
A workplace situation recently surfaced where an employee discovered a colleague was mocking them on social media. The targeted worker felt powerless to respond, uncertain whether HR involvement would make things worse. The case highlights a growing problem: digital behavior that lives outside office walls but poisons the air inside them.
