What Happened
Gallup's latest data shows employee engagement has hit troublingly low levels across the American workforce. The numbers point directly at one culprit: managers who cannot connect with their people. This is not a motivation problem or a compensation problem. It is a communication problem, and it sits squarely on leadership's shoulders.
This is exactly the kind of scenario I break down in Say It Right Every Time. The chapter on feedback conversations gives you a framework for making specificity a habit, not an occasional effort. Most managers think they are being specific when they are still being vague. The chapter shows you the precise difference and gives you a structure you can use before the conversation even starts.
Key Takeaway
Before your next one-on-one with a direct report, write down one specific thing they did well this week and name exactly why it mattered to the team or the outcome. Say that out loud at the start of the conversation. Not as a warm-up. As the point. Watch what happens to the quality of everything that follows.
