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Illustration for Low Employee Engagement Is a Manager Communication Failure
Source: Gallup.com

Low Employee Engagement Is a Manager Communication Failure

Eamon Blackthorn
By Eamon Blackthorn Author of the best-selling book Say It Right Every Time
3 min read Workplace & Teams

What Happened

Gallup's latest data shows employee engagement has hit troublingly low levels across the American workforce. The numbers point directly at one culprit: managers who cannot connect with their people. This is not a motivation problem or a compensation problem. It is a communication problem, and it sits squarely on leadership's shoulders.

This is exactly the kind of scenario I break down in Say It Right Every Time. The chapter on feedback conversations gives you a framework for making specificity a habit, not an occasional effort. Most managers think they are being specific when they are still being vague. The chapter shows you the precise difference and gives you a structure you can use before the conversation even starts.

Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook

Key Takeaway

Before your next one-on-one with a direct report, write down one specific thing they did well this week and name exactly why it mattered to the team or the outcome. Say that out loud at the start of the conversation. Not as a warm-up. As the point. Watch what happens to the quality of everything that follows.

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Illustration for Low Employee Engagement Is a Manager Communication Failure

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Low Employee Engagement Is a Manager Communication Failure

Gallup's latest data shows employee engagement has hit troublingly low levels across the American workforce. The numbers point directly at one culprit: managers who cannot connect with their people. This is not a motivation problem or a compensation problem. It is a communication problem, and it sits squarely on leadership's shoulders.

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